This page aims to present our accessibility policy and define the general accessibility level observed on the website, in accordance with the applicable protocols and regulations.
What is digital accessibility?
Digital accessibility is a set of standards and best practices covering functional, graphic, technical and editorial aspects.
Digital media (websites, mobile applications, PDF files, etc.) must adhere to particular standards and best practices in order to be accessible by people with disabilities.
For example, an accessible website allows users to:
- Customize its display via the operating system and/or browser (enlarge or shrink characters, change typography, modify colors, turn off animations, etc.).
- Browse using assistive technologies such as text-to-speech or Braille.
- Navigate without having to use a mouse, just a keyboard, switches or a touchscreen.
- Watch videos and audio content with subtitles and/or transcriptions.
- And more.
Accessibility Policy
TotalEnergies is committed to make its websites (Internet, intranet, and extranet), its software packages, mobile applications and urban digital infrastructure accessible in accordance with Law No. 4 of January 9, 2004.
To this end, it undertakes the following strategy and actions:
The fondation.totalenergies.com website was designed using the TotalEnergies web factory, which allows multiple websites to be created from a common structure and components.
To achieve the best possible result, accessibility was taken into account by the teams in charge of functional and graphic design as well as development throughout the creation of this web factory.
In addition, trainings on content accessibility were provided to contributors of sites created using the factory. This is completed by input assistance available from the back office and in the contribution guide published by the Webroom teams.
RGAA partial compliance declaration
This declaration applies to fondation.totalenergies.com website.
Compliance Status
France website with compliance rate
The website is partially compliant with RGAA version 4.1.2 (and therefore WCAG 2.1) as a result of the non-conformities listed below.
Test Results
The audit of compliance with RGAA version 4.1.2 performed by Ideance in December 2025 on a sample of the website’s pages reveals that:
- The global compliance rate is 73%.
Calculated by dividing the number of compliant criteria by the number of applicable criteria. - The average compliance rate is 90.5%.
Calculated by averaging the compliance rates for each page.
Non-accessible contents
This website has been carefully developed to comply with accessibility standards.
However, some contents may be inaccessible to some users (using screen reader for example) and some components may not be usable as a result of the non-conformities listed below.
Non-conformities
- 1.2 - A few decorative images are not ignored by assistive technologies.
- 1.3 - A few alternative text descriptions of images conveying information are irrelevant.
- 2.2 - Certain iframe titles are irrelevant.
- 3.3 - A few contrasts between interface components or graphical objects' colour and their background colour are not high enough.
- 4.2 - Certain video audio-descriptions or transcripts are irrelevant.
- 4.5 - Some videos do not provide audio-description.
- 4.13 - Some videos or time-based media are not compatible with assistive technologies.
- 6.1 - Some links are not explicit.
- 7.1 - Certain scripts are not compatible with assistive technologies.
- 7.4 - Certain script-generated context changes are not reported or controllable.
- 8.6 - A few page titles are irrelevant.
- 8.7 - Certain language changes are not indicated in the source code.
- 8.9 - A few semantic elements are used for presentational effect.
- 9.1 - Certain contents are not properly structured using heading elements.
- 10.1 - A few contents are not formatted using stylesheets.
- 10.13 - Certain additional contents appearing on focus or on hover of a user interface component cannot be controlled.
- 12.6 - A few content blocks repeated across pages (such as header, navigation, search, main content, or footer) cannot be reached or bypassed.
- 12.10 - Certain keyboard shortcuts using only one key cannot be controlled.
- 13.3 - Some downloadable documents do not have an accessible version.
Additional notes
Validity of the generated source code
The generated source code of the site pages is not fully valid according to the specified document type.
However, for the reasons mentioned below, the RGAA criterion 8.2 corresponding to this point has been marked as compliant.
Officially, WCAG criterion 4.1.1 relating to this RGAA criterion 8.2 has been removed from WCAG 2.2 and must be considered as still satisfied with regard to WCAG 2.1 as well as the European standard EN 301 549.
In practice, this criterion no longer has any benefit for accessibility for people with disabilities. Any accessibility problems arising from the invalidity of the generated source code are covered by other RGAA criteria.
Cookies consent manager
“Tealium” cookies consent manager was not fully audited during the process.
However, it has been checked its presence does not have an impact on either use or consultation of the website.
Wedia video player
The videos on the site are currently streamed via the Wedia video player. This player has numerous non-compliances that negatively impact the site's compliance rate and accessibility level, despite the efforts made by the fondation.totalenergies.com teams to make the site accessible.
This issue has been identified and is being monitored by the WebRoom teams. Work is underway to improve the compliance and accessibility of Wedia players in the long term.
Establishment of this Declaration
This declaration has been established in October 17th, 2025.
Technologies used for the website developement
- HTML5,
- SVG,
- ARIA,
- CSS,
- JavaScript.
Test environment
The webpage tests have been performed through the combinations of the following browser and screen reader:
- Firefox 142 and NVDA 2025.3 on Windows 11;
- Firefox 142 and JAWS 2024 on Windows 11;
- Safari and VoiceOver on macOS 15.6;
- Safari and VoiceOver on iOS 18.6.
Accessibility checking tools
- Colour Contrast Analyser,
- Contrast Finder,
- Firefox developmet tools,
- Web Developer (Firefox extension),
- HeadingsMap (Firefox extension).
Pages of the site having been the subject of the verification of conformity
- Home,
- Legal,
- Accessibility,
- Search for the word "action",
- Home,
- Our governance,
- Call for partners,
- Mobilize as much energy as possible for safer roads,
- News: Preventing road accidents around entertainment events,
- L'industreet,
- "Learning by Doing",
- The Écoles de Production.
The “Contact” and “Site Map” pages are awaiting updates and were not analyzed as part of this audit. They will be audited and included in this sample as soon as they are ready to be analyzed.
Improvement approach
Technical developments have been made to improve digital accessibility since the audit. For example: the addition of an option to flag decorative images in the back office.
Developments are also in production and planned for early 2026 to improve digital accessibility on the site factory and therefore on the TotalEnergies Foundation website. For example: Title level management.
Finally, other developments are also planned on the site factory to improve the accessibility of content on video, pagination, the appearance of links, opening links in a new window, etc.
Feedback & Contact
If you don’t manage to access a content or service on this website, you can contact us by any of the following means, describing your problem:
- Send us a message through our contact form.
- If you have specific requirements or would like to learn more about TotalEnergies' digital accessibility approach, a dedicated channel is available: [email protected].
Avenues of recourse
- You have identified one or more violations of digital accessibility regulations on this website (presence of accessibility issues, absence of reporting obligations, etc.).
- You have reached out to us to report these issues.
- You have not received an adequate response.
In this situation, you have several options:
Contact Arcom
To report one or more violations of digital accessibility regulations, go to the “Report a digital service accessibility problem” page on the Arcom website.
Reach Out to the Defender of Rights
To exercise your rights with regard to accessibility issues you may have encountered:
- You can contact the regional delegate through the Defender of Rights' Delegates Directory.
- Alternatively, fill out the Defender of Rights complaint form, selecting “I am a victim of discrimination,” followed by “Private goods and services,” and then “Disability.”
- Or send a free-of-charge letter (no stamp necessary) by post to the following address:
Défenseur des droits
Free answer 71120
75342 Paris CEDEX 07